Privacy Policy

Last Updated: January 2026

At 577b, the privacy of our players is a core responsibility. This Privacy Policy explains what personal data we collect from users who access our online casino and sports betting platform, how that data is used, and the measures we take to keep it secure. By creating an account or using any service on 577b, you confirm that you have read and accepted this policy in full. If you do not agree, please discontinue use of our platform immediately.

1. Information We Collect

577b collects personal information that is necessary to provide a safe, reliable, and compliant gaming environment. The types of data we collect fall into three broad categories: information you provide directly, information collected automatically, and information obtained from third parties.

When you register an account, we collect your full name, date of birth, residential address, email address, and mobile number. During the account verification process, we may request a copy of a government-issued identity document such as a National ID (NID) card or passport. For financial transactions processed through bKash, Nagad, Rocket, Upay, Visa, or Mastercard, we collect payment reference details necessary to confirm and record deposits and withdrawals securely.

2. How We Use Your Information

577b uses personal data for the following specific purposes only:

• To create, verify, and maintain your player account and ensure your identity is authenticated before any financial activity takes place.
• To process and record all deposits, withdrawals, bonus credits, and wagering activity on your account accurately and transparently.
• To enforce responsible gaming standards, including age verification to confirm all players are 21 years or older, as required by our platform rules.
• To send you service-related communications such as account confirmations, deposit receipts, withdrawal status updates, and important policy changes.
• To detect, investigate, and prevent fraudulent activity, money laundering, underage gambling, and any other form of abuse on the platform.
• To improve platform performance, personalise game recommendations, and analyse user behaviour in aggregate to enhance the overall user experience on 577b.

3. Data Sharing and Third Parties

577b does not sell, rent, or trade your personal information to any outside party for commercial purposes. We share data only when strictly necessary to deliver our services or meet legal obligations. The categories of recipients who may receive limited personal data are as follows:

• Payment processors including bKash, Nagad, Rocket, and Upay, solely for the purpose of executing and confirming your financial transactions.
• Identity verification and KYC service providers engaged to validate the authenticity of documents submitted during account registration.
• Technology and hosting partners responsible for operating the secure infrastructure that supports the 577b platform, all of whom are bound by strict confidentiality agreements.
• Regulatory or law enforcement authorities, only when we are legally compelled to disclose information in response to a valid legal order, subpoena, or investigation.

4. Cookies and Tracking Technologies

577b uses cookies and similar tracking technologies to operate our platform efficiently and improve your browsing experience. Cookies are small text files stored on your device that help us recognise returning users, maintain session continuity, and gather anonymous analytics data. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or until they expire).

You may disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain features on 577b, such as maintaining your login session or retaining your game preferences. We do not use cookies to serve third-party advertising or to track your activity outside of our platform.

5. Data Retention

577b retains personal data for as long as your account remains active and for a reasonable period thereafter to comply with any applicable legal obligations, resolve disputes, and enforce our agreements. Financial transaction records are maintained for a minimum period consistent with standard accounting and regulatory requirements.

• Account data: retained for the lifetime of the account plus a minimum of 5 years following permanent account closure.
• Transaction records: retained for a minimum of 7 years in line with standard financial record-keeping obligations.
• Identity verification documents: retained for the duration required by applicable KYC obligations, typically 5 years after account closure.
• Marketing preferences: updated or deleted upon receiving a valid opt-out request from you at any time.

6. Data Security

Protecting your personal information is a priority at 577b. We employ industry-standard security measures including SSL (Secure Socket Layer) encryption to protect data transmitted between your device and our servers. Sensitive information such as payment details is handled through encrypted channels only, and access to personal data within our organisation is strictly limited to authorised personnel on a need-to-know basis.

While we take every reasonable precaution to safeguard your data, no system can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users promptly and take all necessary steps to mitigate any potential harm. We encourage you to use a strong, unique password for your 577b account and never share your login credentials with anyone.

7. Your Rights as a User

As a registered player on 577b, you have several rights regarding the personal data we hold about you. You may exercise any of the following rights by contacting our support team:

• Right of Access: you may request a copy of the personal data we hold about you at any time.
• Right to Rectification: if any information we hold about you is inaccurate or incomplete, you may request that we correct it without undue delay.
• Right to Erasure: subject to our legal data retention obligations, you may request that we delete your personal data by submitting a written request to our support team.

8. Children and Underage Users

577b strictly prohibits the use of our platform by anyone under the age of 21. We do not knowingly collect or process personal data from individuals under 21 years of age. If you are a parent or guardian and you believe that a minor has registered on 577b, please contact us immediately at [email protected] so that we can take prompt action to remove the account and delete all associated data. Age verification is a mandatory step in our registration process, and we take our responsibility to prevent underage gambling seriously.

9. Changes to This Privacy Policy

577b reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, technology, legal requirements, or business practices. When material changes are made, we will notify registered users via the email address associated with their account or through a prominent notice posted on the platform. The updated policy will be effective from the date it is published. Your continued use of 577b after any such update constitutes your acceptance of the revised Privacy Policy.

10. Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 577b holds about you, please contact our support team. We aim to respond to all data-related enquiries within 5 business days. You can reach us at: [email protected]. Please do not submit sensitive documents such as ID copies via email; our support team will guide you through a secure submission channel if required.

11. Governing Principles

This Privacy Policy is intended to reflect fair information practices and our genuine commitment to transparency in how we handle personal data. 577b operates as a safe and reliable platform for players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and beyond. We are committed to maintaining the trust of our community by handling your data with care, discretion, and purpose.

All data processing activities conducted by 577b are guided by the principles of purpose limitation, data minimisation, storage limitation, accuracy, integrity, and confidentiality. We collect only the data we need, use it only for the purposes stated here, and protect it with appropriate technical and organisational measures.